Shipping Protection
Shipping Policy
Last Updated: September 18, 2026
Thank you for shopping with Liuqiguishop.
This Shipping Policy explains how we process, dispatch, track, and deliver orders placed through liuqiguishop.com. Please review the information below before completing your purchase.
1. Order Processing
After successful payment confirmation, orders are generally prepared for shipment within approximately 3 business days.
Our fulfillment process may include:
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Confirming payment and order information;
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Checking products before shipment;
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Preparing secure packaging; and
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Transferring the completed package to the appropriate shipping carrier.
Orders placed on weekends or public holidays will normally begin processing on the next available business day.
2. Shipping Method, Cost & Estimated Delivery
Standard Shipping
Standard delivery generally takes approximately 10–20 business days after the order has been dispatched.
Actual transit time may vary depending on the destination, carrier network, customs procedures, and local delivery conditions.
Shipping Fee
We currently charge a flat worldwide shipping fee of USD $5.99 per order.
Estimated Overall Delivery Time
Including both order processing and transportation, the expected delivery timeframe is approximately:
13–23 business days
These timeframes are estimates rather than guaranteed delivery dates.
3. Possible Delivery Delays
We work to process and ship orders as efficiently as possible, but delivery may occasionally take longer than the estimated timeframe because of circumstances outside our reasonable control.
Potential causes of delay include:
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Customs inspections or clearance;
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Carrier or transportation disruptions;
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Delays within the courier's network;
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Severe weather;
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Public holidays; or
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Other unexpected logistical circumstances.
We appreciate your understanding when delays occur outside the normal delivery schedule.
4. Shipment Tracking
Once your order has been dispatched, we will send a shipment confirmation containing the applicable tracking number.
You may use the tracking number to monitor your shipment through:
Please note that tracking information may not appear immediately after dispatch. It can take several business days for the carrier's system to register the first tracking events.
5. Orders Shipped in Multiple Packages
If an order contains several products, the items may occasionally be divided into separate shipments.
This can occur when products are fulfilled from different locations or when separate shipments help improve overall fulfillment efficiency.
When this happens, each package may have its own tracking number and shipment notification.
6. Changes to an Order
If you need to change information associated with your order—such as your shipping address, telephone number, product size, color, or quantity—please contact us as soon as possible.
To give our team the best opportunity to make the requested change, please contact us within 12 hours of placing your order at:
scarlettmoore@liuqiguishop.com
Please include:
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Your order number;
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The email address used during checkout; and
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A clear description of the requested change.
Please understand that order changes cannot be guaranteed once fulfillment, packaging, or shipping preparation has started.
7. Unsuccessful Delivery
If a carrier is unable to complete delivery, the package may be taken to a local carrier facility, post office, or other designated collection location depending on the carrier's procedures.
Customers should use the tracking information provided and contact the applicable carrier directly to arrange another delivery attempt or collect the package when available.
Liuqiguishop is not responsible for packages that are returned because:
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An incorrect or incomplete shipping address was entered during checkout; or
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The recipient failed to collect the package within the carrier's specified holding period.
8. Tracking Updates and Shipment Status
Tracking information may temporarily remain unchanged while a package is traveling between facilities or being transferred between transportation networks.
As a general guideline:
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Tracking activity within the previous 7 days will normally indicate that the shipment remains within the expected transportation process.
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If there has been no tracking movement for more than 7 consecutive days, please contact our customer support team so we can assist with further investigation.
9. Lost or Stolen Shipments
If your package appears to be lost because tracking has stopped for an extended period, please contact us so that we can review the shipment status and, where appropriate, communicate with the carrier.
If the carrier officially confirms that the package has been lost, Liuqiguishop may arrange a replacement shipment at no additional cost, subject to the circumstances of the order.
Important Delivery Notice
Our responsibility for a shipment generally ends once the carrier records the package as successfully delivered to the shipping address provided during checkout.
Packages reported as lost or stolen after a confirmed delivery are not covered under this shipping policy.
10. Shipping Destinations & Fulfillment
Worldwide Shipping
We currently offer shipping to destinations worldwide.
However, shipping availability may be restricted for certain countries or locations when carrier limitations, transportation restrictions, customs requirements, or other logistical circumstances prevent delivery.
If we are unable to ship an order to the selected destination, we will contact you regarding the available options.
Fulfillment Locations
Depending on the product and order circumstances, packages may be fulfilled from locations including:
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United States
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Canada
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Australia
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European Union
Certain products may also be dispatched directly through manufacturing, fulfillment, or logistics partners in order to improve shipping efficiency.
11. Important Shipping Terms
By placing an order through liuqiguishop.com, you acknowledge the following conditions.
Delivery Estimates
All delivery timeframes provided on our Website are estimates and should not be considered guaranteed delivery dates.
Actual delivery may be affected by customs processing, carrier operations, weather, holidays, or other circumstances outside our control.
Customs Duties and Taxes
Customers are responsible for any applicable customs duties, import taxes, tariffs, VAT, or other charges imposed by the destination country or relevant authorities.
Such charges are generally not included in the product price or shipping fee unless we specifically state otherwise.
Accuracy of Shipping Information
Customers are responsible for providing complete and accurate shipping information when placing an order.
Liuqiguishop is not responsible for packages that are delayed, lost, or returned because of incorrect, incomplete, or outdated shipping information supplied by the customer.
Delivered Packages
Once the applicable carrier confirms that a shipment has been delivered to the address provided at checkout, the shipment will be considered delivered.
Liuqiguishop is generally not responsible for packages that are subsequently lost, misplaced, or stolen after confirmed delivery.
12. Contact Us
If you have questions regarding shipping, tracking, delivery, or an existing order, please contact our customer support team:
HongKong SunRise AI Technology Limited
Business Address:
ROOM F 6/F, MEGA CUBE
NO. 8 WANG KWONG ROAD
KOWLOON, HONG KONG
Email:
scarlettmoore@liuqiguishop.com
For faster assistance, please include:
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Your order number; and
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The email address used when placing the order.
Providing these details allows our support team to locate your order more efficiently and assist with your shipping-related request.